Returns & Exchanges
At Slaintevie, we want you to love your purchase. If you are not satisfied with your order, we offer a hassle-free return and exchange policy, subject to the following terms and conditions.
1. Eligibility for Returns
- Items must be returned within 7 days from the date of delivery.
- your order will exchange and replacement will delivered with in 7 days.
3. Exchange Policy
We allow exchanges for different sizes or colors of the same product (subject to stock availability). If the desired product is not available.
4. Refund Process
- Refunds, if applicable, will be initiated once the returned product passes quality checks.
- Refunds will be credited to your original payment method within 7–10 business days (depending on your bank/payment provider).
- Shipping charges are non-refundable unless the return is due to a damaged or incorrect product sent by us.
5. How to Initiate a Return/Exchange
To request a return or exchange, please contact our customer support team with your order details. Our team will guide you through the process and arrange for a reverse pickup, if available in your area.
6. Contact Information
For any queries regarding returns and exchanges, you may contact us at:
- 📧 Email: info@slaintevie.com
- 📞 Phone: +91 9311716006, +91 7303768624
- 📍 Address: Gikaya International Pvt Ltd.
2nd Floor, Welldone tech park, 213 14, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122018